Frequently Asked Questions

If you feel like there's so much you don't know about hearing aids, don't worry. We're here to answer your questions and help you feel comfortable making decisions about your hearing health.

Questions & Answers

What's the difference between over-the-counter hearing devices and what you sell?

The devices you find over-the-counter or online are simple amplifiers that only turn the volume up. They aren't personalized to help with your individual hearing loss, and they don't work well in background noise or challenging environments. By contrast, the hearing aids we carry use true hearing aid technology. They are custom fit and programmed to give you exactly the hearing help you need for your hearing loss, and they have the processing power to react in real time and help your brain distinguish background noise from conversation.


Am I too young to get hearing aids?

Hearing loss can happen to people of all ages, and we fit hearing aids on patients as young as five years old. Getting hearing aids can help you act younger by making it easier for you to stay involved in the world around you.


How hard is the process of getting a hearing test?

It's actually quite simple, fast, and not at all painful. You may feel a little anxious going into it if you've never had your hearing tested before, but there's nothing to worry about. We'll walk you through the process, and if you ever want something explained, just let us know. We make getting your hearing tested comfortable for you.


Why are hearing aids so expensive?

Hearing aids aren't just a volume control for your ears. They're small but powerful computers that actually help you not just hear but also understand the sounds around you. This level of technology does have a higher price tag than something you find over-the-counter, but the difference is incredible. Properly fitted hearing aids will dramatically change your quality of life.

How long do hearing aids last?

That depends on how well you take care of them and how often you want to improve your technology. Generally, hearing aids should be replaced after 4 to 7 years. As long as you're keeping them clean and you're happy with how they are helping you, you can wait longer before replacing them Hearing aid technology continues to improve tremendously, and many people choose to upgrade more frequently to take advantage of those advancements.

Contact Us

619 W. State St. Suite C
Ithaca, NY 14850

Phone Icon607-882-9047

Phone Icon607-882-9048


Open Monday through Thursday: 8:00am - 4:00pm with limited hours on Friday, please call ahead!

Couple hiking in Ithaca, NY
619 W. State St.
Suite C
Ithaca, NY 14850
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