Waiting room

Hearing for All Ages at Racker

Our services include:

  • Hearing evaluations for diagnosing hearing loss
  • Hearing aid recommendations and fittings
  • Repairs, adjustments, and cleanings of hearing instruments
  • Noise reduction earplugs

We serve Medicaid eligible customers.

Hearing Evaluation

Early Childhood/School Age

Racker is approved through the County Health Department to provide evaluations for early intervention, CPSE, and school-aged students. Professionals at the Racker Center can determine hearing status and make appropriate recommendations and referrals if warranted.Additionally, we receive physician and family referrals for services and evaluations.

Adult hearing test in sound booth


Adults can be seen at the clinical offices for hearing evaluations and services. The audiology clinic offers comprehensive professional services including evaluation testing, hearing aid sales, cleaning and repairs. Hearing aid purchases include an optional service to provide your batteries, cleaning and adjustments as needed. Dr. Monica Brace Van Houten, Au.D., FAAA, is a New York Licensed Audiologist and Hearing Aid Dispenser.

Oticon logo

Hearing Aids

We primarily carry Oticon hearing devices. They are one of the oldest hearing device companies in existence. They are run by a charitable organization whose mission is to help enhance the quality of life for people with hearing problems, not just increase value for shareholders. They also offer a wide variety of hearing devices and have incorporated cutting-edge technology into their products, including the new Oticon Opn S, their newest hearing aids.

Oticon devices with streamer

Although Oticon is our primary choice for hearing devices, as an independent practice we are able to offer multiple brands of devices. Don't hesitate to ask if you are interested in another brand.

We believe it is important to stay ahead of the latest trends and technology in the hearing industry so we can continue to provide our patients with the expert care they deserve. We recently attended a two-day training event with EarQ and Oticon in Denver, Colorado, where we learned about new ways we can offer you the best possible hearing healthcare experience.

We were also one of the first in our area to be trained on the newest Oticon technology, including the Opn S. The Opn S is different because it is the first device to deliver speech understanding on par with normal hearing. This means you can take a more active part in difficult listening situations and understand more with less effort.

Try the Opn S for yourself. Make an appointment today!

Hearing aid service


Many of our devices come with a warranty package, which includes:

  • Visits
  • Supplies
  • Repairs
  • Replacement (up to 3 years)
Visa mastercard carecredit

Payment Options

MasterCard, Visa and CareCredit are accepted.

Some private insurance will cover hearing tests and/or hearing devices. We recommend always checking with your insurance company or benefit provider.

Medicaid covers audiological testing, hearing devices and other services for children and will cover them for adults who meet specific guidelines. We are an approved Medicaid provider; please reach out to our clinic with questions and to discuss hearing aid coverage under Medicaid.

Contact Us

619 W. State St. Suite C
Ithaca, NY 14850

Phone Icon607-882-9047

Phone Icon607-882-9048

E-mail Iconaudiology@rackercenters.org

Open Monday through Friday: 8:00am - 4:00pm

© 2019 Racker Centers
619 W. State St.
Suite C
Ithaca, NY 14850
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Franziska Racker Centers Audiology